Who We Are
Owned by the credit unions of Alberta, Credit Union Central Alberta is the central banking facility, service bureau and trade association for the credit union system of Alberta. It is a member-focused financial co-operative committed to providing leadership and support to Alberta’s credit unions. This support ranges from financial and technological products and services to government relations and strategic planning.
Credit Union Central Alberta is located in Calgary, Alberta and represents 45 independent credit unions from across the province, which have over 200 branches serving more than 731,000 members.
Central has assets over $1.9 billion and approximately 230 staff. Its ongoing strong financial performance is the result of continued support from the Alberta credit union system and an ongoing commitment to providing quality products and services through teamwork and technology.
Mission Statement
"We support credit unions in meeting the expectations of members, through the leadership and excellence of our people, products and services."
Goals
- To be a key facilitator and leader for credit union system development.
- To support a higher profile for credit unions within Alberta.
- To demonstrate a high level of financial stability and performance.
- To be regarded by Alberta's credit unions as the provider of choice for services.
- To have the organizational culture and human resources needed to achieve our mission.
Annual Report
2009 Annual Report
2008 Annual Report
2007 Annual Report
2006 Annual Report
2006 Working Together Brochure
2005 Annual Report
2004 Annual Report
2004 Strategic Links Brochure
2003 Annual Report
2002 Annual Report
Note: Adobe Acrobat Reader is required to read the Annual Report.
Services
Financial Products and Services
One of Central's principle roles is to safeguard the financial stability of the Alberta credit union system by maintaining liquidity at the provincial and national levels as required by regulators and best practice.
Other financial responsibilities include managing credit union liquidity and investments, asset/liability management, financial analysis, lending and audit services.
Strategic Planning/Government Relations
Support is provided to credit unions for corporate planning, government
relations, legal counsel and strategic planning.
Administration Services
This area is responsible for Facility Services, Purchasing and Supplies, Human Resources (internal), Records Management, and Democracy and Communications.
Audit Services
Audit Services is the service provider of choice for most Alberta Credit Unions who need internal audit services, with deep expertise and a cost efficient approach. View Audit Services webpage.
Information Technology
Central provides a wide range of information technology services to credit unions and other organizations. These services are provided through Central's joint venture, Celero Solutions.
Payment and Statement Services
A number of products and services such as cheque processing, electronic payments, and customer internet services are provided through Central's joint venture, CUPS Payment Services (CUPS).
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