Member Service Representative (Permanent or Part time)

Key Savings & Credit Union

Calgary, AB

 

THE POSITION

  • Under general supervision, provide members with a variety of services related to the promotion and sales of deposit products and services with courtesy and accuracy.
  • Provides information on the full range of products and services. 
  • Processes member transactions using computer online systems. 
  • Resolves routine problems with member accounts. 
  • Solicits new members; fosters business development through service excellence and product knowledge. 
  • Maintains up-to-date knowledge of all branch products, services and competitors' offerings by regularly reviewing literature and attending meetings.
  • Part Time would be a minimum 15 hours (Monday & Friday) with additional hours available.

THE PERSON

  • Must have strong interpersonal, organizational and communication skills.
  • Minimum Grade 12 education plus completion or enrolment in CUIC courses and one to three years’ experience, or equivalent combination of education and experience.
  • A strong desire to provide quality service a must. 
  • Commitment to ongoing personal development and learning. 
  • Good working knowledge of Windows XP, Microsoft Office and familiarity with the eroWORKS banking system.

COMPENSATION

  • Commensurate with experience. 
  • National benefit package is offered.

THE CREDIT UNION

  • Assets $63 million
  • One Branch with 14 Staff 
  • Branch Hours are Monday to Friday from 8:30 a.m. to 5:00 p.m.  No evenings or weekends.
  • For more information about Key Savings + Credit Union check our Website:  www.key-savings-cu.com

CLOSING DATE:   Open until position is filled.

 

To apply please submit covering letter with resume to:

 

Kathy Jepsen, MSR Supervisor

Key Savings + Credit Union, 1125 – 8 Street SW, Calgary, AB  T2R 1L4

Fax:  (403)269-1973 or email: kjepsen@key-savings-cu.com

 

We thank all applicants for their interest in Key Savings, please note only successful applicants will be contacted.