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Commercial Account Manager |
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Spectra Credit Union Position: The core function of this position is to provide personal quality member service by developing, maintaining and growing effective long-term relationships internally within the credit union and externally with members. The successful applicant will possess well-rounded and in-depth commercial business knowledge demonstrated through a minimum of five years of commercial lending and account management experience. A strong customer service orientation with a proven ability to build effective and successful working relationships with commercial members is essential. Under general supervision, the incumbent is primarily focused on relationship management, recognizing member needs and delivering products and services, specifically commercial lending, some consumer, residential mortgage and agricultural lending products, in order to meet sales goals and objectives. The incumbent also cross-sells the deposit and investment products of Spectra Credit Union and manages relationships with cross-functional teams, such as Investment Services and Spectra Financial, to ensure seamless delivery of quality products, programs and services to members. The Commercial Account Manager has knowledge of and must adhere to designated limits, professional, regulatory and industry standards. QUALIFICATIONS: Education & Experience: The successful applicant will have... • minimum Grade 12 plus additional courses in related subjects • 4 - 6 years commercial lending experience required • previous account management experience in a sales environment essential • post-secondary training in Business Administration or Commerce an asset Behavioural Competencies: We are looking for an individual who... • can identify the underlying needs of the customer and offer solutions for long-term benefits • sets and works to meet challenging goals and strives to improve performance • can apply knowledge and concepts to new practices • values the input of others and recognizes team members' expertise • is comfortable with change and adapts own behaviour to the situation Required for Proficiency (within 2- 3 years) • Appropriate Sales Training • CUIC 200 - The Credit Union System • CUIC 225 - Financial Management or equivalent • CUIC 345 - Commercial Lending or equivalent • Leadership Skills training COMPENSATION: Pay Grade 8 ($4,693 - $5,866) + up to 14% Pay at Risk Pay Grade 9 ($5,490 - $6,863) + up to 14% Pay at Risk (Pay grade determined by experience and qualifications) CLOSING DATE: February 23, 2010 Submit your resume and references to: Spectra Credit Union FAX: (306) 634-8922 E-mail: personnel@spectracu.com |
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