Manager Retail Banking

Mountain View Credit Union
Olds, AB

 

Mountain View Credit Union is a well established and successful Credit Union located in mid central Alberta serving over 20,000 Members from 11 branch locations.  Mountain View is a full service credit union with assets in excess of $530 million, a strong equity position and a history of operational excellence.

 

Reporting to the Vice President Operations, the Manager, Retail Banking will have the responsibility for managing the policies and procedures for the banking floor operations.  A strong emphasis on ensuring the banking products and processes meet the members’ needs and are competitive in the industry.  This position will assist with new product development and implementation of operational requirements.  The key components of this role are to develop and maintain banking floor products, related back-office functions , applicable policies and procedures while engaging and supporting the banking floor team throughout the credit union.

 

Key accountabilities include:

  • Monitor the banking floor operations and assist the branches in recommending procedures to improve performance.
  • Remain up to date and informed on all new banking products with particular emphasis on those that may impact on the markets of the credit union. Provide input into the development of profitable products and/or services.
  • Monitor economic and market changes and recommend the necessary precautionary measures to minimize risk exposure to the credit union and maximize profitability.
  • Create a working environment that is conducive to team achievement, productivity and professionalism.
  • Work in conjunction with other departments in providing input and recommendations ( ie HR and VP, Operations).
  • Participate in the development and implementation of training programs for personnel in the branches to ensure high quality service is provided to members and that the needs of the organization and the individuals are met. 
  • Recommend major operational changes or delivery channels and develop business case for consideration.
  • Prepare all year end procedures for banking floor operations.

 

Key requirements include:

  • Bachelor level degree in Buisness Administration or a combination of related training and experience.
  • A minimum of 5 years of related financial institution experience.
  • Solid business acumen and a real understanding of the requirements necessary for results and delivery.
  • Excellent leadership & communication skills are required along with the desire and ability to facilitate organizational change.
  • Proven success as a coach and mentor who can develop and motivate employees.
  • Flexible and adaptable work style in implementing the credit union’s goals.
  • Demonstrated leadership attributes including forward thinking, performance driven, innovative, awareness of the environment and personal credibility.
  • Enthusiastic team player with a proven record of success who wants to be part of a team dedicated to growth and to continuous improvement.
  • Excellent oral communication and presentation skills.

Closing Date: February 26, 2010 

 

For further information and to obtain the detailed position description, please contact:

Glenn Venaas

Vice President, Operations

 

Mountain View Credit Union Limited

PO Box 3752

4920 – 50th Avenue

Olds, AB  T4H 1P5

 

Phone: 403-556-3306

Fax:    403-556-1050

Email:  gvenaas@alberta-cu.com